Lync for Android

Recently I installed Lync for Android on my Samsung Galaxy Note leveraging my company’s office 365 service.  It didn’t go exactly smoothly and I thought it would be best if I shared my experience.

First things first download Lync for Android here (https://market.android.com/details?id=com.microsoft.office.lync) or search for it via Market on your phone.

Once Lync has been downloaded and installed, start it up, you will be presented with the following screen.

Simply add in your credentials to sign in.

*I added my domain credentials using Office 365 Single Sign on.  I will blog about that later.

If you see the following error “Can’t connect to server. It might be unavailable. Also check your network connection, sign-in address and server address”

To resolve this issue turn off Auto-Detect server and manually add in the Lync Discovery Address or SIP address https://sipdir.online.lync.com:443 for both external and internal, unless you have an internal WiFi and on premise Lync Server, then you would need to use that URL instead. The reason for adding this in manually if because your DNS settings are either not correct or have not propagated yet. Check out this guide for help.

Lync should now connect and prompt you with the following screen

Click Next

Add in your telephone number including country code and click next

You should be All Set!

Once you are in the Lync console you will be able to see “My Info”, “Contacts” and “Chats”

Chats is a very easy and cool way to chat to other Lync users, on the move!

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5 comments

  1. Randy says:

    Hi Bradley,
    I’ve a Galaxy Tab 10.1 having the same problem. I’m not able to logon. I get the same errors as yours.

    You wrote: To resolve this issue turn off Auto-Detect server and manually add in the Lync Discovery Address or SIP address https://sipdir.online.lync.com:443 for both external and internal, unless you have an internal WiFi and on premise Lync Server, then you would need to use that URL instead. The reason for adding this in manually if because your DNS settings are either not correct or have not propagated yet. Check out this guide for help.

    Q: Where can you turn off the auto-detect server in Android or Lync client? I cannot find any possible configuration settings.

    • Brad says:

      Hi,

      To turn off auto-detect server click the settings button on the device. For my Samsung note it is the button to the left of my home screen button which is at the bottom middle of the device. This should bring up two options, Sing in as or Options, select Options and Server Settings to turn off auto-detect.

  2. Randy says:

    Hi Bradley,
    Thanks, for me it is the most right button of my left buttons area!
    I was able to log on thanks to your suggestion! Thanks again!

    Randy

  3. Gomez says:

    One behaviour I noted was the “Options” screen is not available if one has typed anything in the “Sign-in address” field. when i cleared that I could access configuration settings on galaxy s2

  4. James says:

    Thanks,

    Do you know how to deactivate the auto detect settings on a Galaxy S2?

    Thanks
    James

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